How to withdraw money from a bookmaker’s office


Withdrawing money from a bookmaker’s office is a pleasant procedure, but sometimes there are problems with it. Companies set additional conditions and sometimes refuse payment, citing internal rules that the client allegedly violated. In this article we will consider the basic principles of Parimatch withdrawal time and the pitfalls of this process.

Funding an account at a bookmaker’s office

Even if the bookmaker gives a no-deposit freebet, in most cases you will be asked to deposit at least a minimum amount before withdrawing. Therefore, all users are faced with making a deposit at a betting company. Let’s look at the main ways of transactions, which are used by legal Russian offices. Here is their list:

  • bank cards Visa, Mastercard;
  • electronic wallets;
  • mobile commerce;
  • Apple Pay, Google Pay, Samsung Pay etc.

Funds are credited instantly, and the bookmaker does not charge a fee for the transaction. However, the fee may be set by an intermediary. For example, as a rule, the player incurs additional costs when using the balance of cell phone numbers. Operators charge a fee ranging from 8% to 12% of the transfer amount.

What you need to withdraw money

First, read the rules of the bookmaker, because there are full conditions of payment of winnings, and if the details are not clear, contact the technical support. We have analyzed the documents of legal bookmakers and highlighted the main nuances of the procedure.


Legislation forbids bookmakers to accept bets without verifying the player’s identity, so it is not possible to make a withdrawal before identification too. The specifics of the process in each company are different, for example, you can order a video call from a representative of the BK, visit a ground betting office with your passport, or send copies of your passport or other documents through a personal account on the website of the office.


Bookmakers do not allow withdrawals immediately after making a deposit, so customers can expect to withdraw their winnings only after they’ve spent their own money on a bet. Most often, it is necessary to use the entire amount that you have deposited for the first time.

Some bookmakers (most often offshore) offer to activate the withdrawal feature without betting, but take a commission for this. On average 10% of the withdrawal amount. By and large, this is “money laundering” for a certain percentage.

Deposit and withdrawal via one payment system

The rule of one wallet is important for the security of your personal data. The bookmaker’s office will approve the payment only to those details, which the player used when depositing the account. This way, the company protects the client from fraudsters – they simply will not be able to transfer money to a third-party payment instrument or a false account.

In emergency situations, for example, when the card is lost or the wallet is blocked, you can change the details for the withdrawal. But be prepared for re-identification, because the administration of the betting company will have to check the user’s identity again.

The best way to withdraw funds from a bookmaker’s office

Usually bookmakers offer less methods for withdrawing funds than for depositing. Here are the most common payment systems:

  • Bank cards. The main advantage of the method is that almost every player has this tool. For “plastic” issues up to $6,000, but there is a nuance: the withdrawal of money through the bookmakers’ offices to the cards is quite slow (up to 5 working days). Although often in practice the system completes the operation within a day or even a few hours.
  • Electronic wallets. The method saves time, the money comes instantly or within 15-20 minutes, but there are inconveniences later. For example, you can not spend money with Webmoney in offline stores, and other e-wallets give such an opportunity only when you issue a special card. In addition, these operators often charge a fee for transfers to other services.

Mobile commerce. This direction is popular among users who do not play for large sums. Because, as a rule, the upper limit here is not high – it can be even less than $150. Transactions are carried out quickly, but this method is not offered by all bookmakers.

What to do, if the bookmaker does not withdraw money

If you cannot create a withdrawal request or the bookmaker rejects the request, first contact the technical support of the company. Still a problem? Then write complaints to specialized thematic sites, which act as intermediaries between you and the administration of the office. You can also immediately contact the bookmakers’ self-regulatory organization (SRO). If even these structures have not solved the issue, then try to ask for help from the market regulator – the tax service.

The last option is a lawsuit, which is drawn up with reference to previous appeals. If the office has violated the law, the judge will issue a verdict in your favor and order the payment of honestly won funds.

Best betting shops to withdraw money

There are dozens of bookmakers operating legally in our country, so it can be quite difficult to make a decision about choosing your office. Every user has specific needs: some value the line and betting tips, while others value withdrawal speed.